Terms

□Store name

vernacle online store

 

□Sales manager

Yuya Matsumoto

 

□Seller

vernacle Co., Ltd.

 

□Location

169-0051 2-18-10 Nishiwaseda, Shinjuku-ku, Tokyo

 

□Telephone number

080-5466-8945

 

URL

http://www.vernacle.jp

 

□Email address

info@vernacle.jp

 

□About product sales price

Sales price displayed on this site (tax included)

 

□Regarding necessary fees other than products

·consumption tax

・Shipping fee ( 1,100 yen (tax included) nationwide. However, if the order amount is 22,000 yen or more including tax, it is free . Shipping is limited to one destination within Japan. Free shipping is available for large works, remote islands, etc.) (It may not apply in some cases.)

・Payment fee (free for credit card payments, transfer fee for bank transfer payments)

 

□Payment method/payment period

・Credit card payment ( JCB, VISA , MASTER , AMEX , DINERS , etc. ) *Confirmation required

Credit card payment deadlines depend on the rules of your credit card company.

・Bank transfer payment

Please make a payment to the designated account within 7 days of placing your order.

 

□About delivery time

As a general rule, your order will be delivered within 1 to 5 days from the date of your order. (Excluding some remote islands)

If paying by bank transfer, the work will be shipped after confirming the payment.

*Shipping may be delayed due to the following reasons.

・If the product cannot be shipped due to year-end and New Year holidays, summer holidays, or other times when our store is closed.

・If the delivery is delayed due to circumstances of the delivery company after the product is shipped.

 

□About returns and exchanges

1 . Returns and exchanges due to customer convenience

Please note that we do not accept returns or exchanges due to the customer's convenience after the item has been received.

2 . Damage to the work, wrong product, etc.

In the unlikely event that the item is damaged or incorrect, please contact us by email or phone within 3 days of receiving the item.

If our store determines that the item is damaged or incorrect, we will repair, exchange, or return the item at our store's expense.

However, we cannot accept returns in the following cases.

・When used

・If scratches or damage occur due to customer circumstances

・If we do not hear from you within 7 days after receiving the work.